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COVID-19 Update Sept 14, 2022 (Alberta)

September 14, 2022

Hello everyone, It has been some time since I have reached out with communications related to COVID-19. With life seemingly returned to normal, I felt it necessary to advise you of specific guidelines that our sector must continue to abide by as well as those that Seasons will continue to adopt as part of infection […]

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COVID-19 Update Sept 14, 2022 (Ontario)

September 14, 2022

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COVID-19 Update: A Message from our COO

April 14, 2022

Hello everyone, Here we are on the cusp of celebrating a holiday weekend with friends and loved ones, and once again, we need to consider the implications of COVD-19. Experts confirm that we are officially in the sixth wave of the pandemic. Health officials in Alberta and Ontario are warning that transmission is rising, based […]

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COVID-19 Update: De-escalation of Measures in Alberta Retirement Homes

March 15, 2022

Hello everyone, I am happy to share that the CMOH directives and orders continue to be reviewed and amended regarding the de-escalation of measures in retirement homes. These changes will be reflected immediately in Seasons communities in Alberta, provided the home is not in an outbreak. Please find highlights below: Visitors Seasons is happy to […]

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COVID-19 Update: De-escalation of Measures in Ontario Retirement Homes

March 15, 2022

Hello everyone, I am happy to share that the Ministry for Seniors and Accessibility (MSAA) and the Retirement Home Regulatory Authority (RHRA) released additional directions today regarding the de-escalation of measures in retirement homes. These changes will be reflected immediately in Seasons communities in Ontario, provided the home is not in an outbreak. Please find […]

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COVID-19 Update: Changes to Visitors Policy in Alberta

February 28, 2022

Hello everyone, While we are optimistic about the province’s decision to remove COVID-19 restrictions in the general population tomorrow, we must remember that retirement communities are held to a different standard. You can reference Dr. Deena Hinshaw’s CMOH order 06-2022 for licensed supportive living settings for all of the details. For your reference, here is […]

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COVID-19 Update: Changes to Visitors Policy in Ontario

February 25, 2022

Hello everyone, The Ministry for Seniors and Accessibility (MSAA) Ministry for Seniors and Accessibility released a new direction regarding the de-escalation of measures in retirement homes. These changes were effective February 22, 2022, in Seasons communities in Ontario, provided the home is not in an outbreak. Please find below highlights: General Visitors General Visitors will […]

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COVID-19 Update: De-Escalation of Measures in Ontario Retirement Homes

February 8, 2022

Hello everyone, I am happy to share that the Ministry for Seniors and Accessibility (MSAA) Ministry for Seniors and Accessibility and the Retirement Home Regulatory Authority (RHRA) released a new direction today regarding the de-escalation of measures in retirement homes. These changes will be reflected immediately in Seasons communities in Ontario, provided the home is […]

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CEO Update Jan 28, 2022: Seasons Lethbridge

January 28, 2022

After careful consideration, we have made the difficult decision to cease retirement operations at Seasons Lethbridge by April 29, 2022. We are looking for a buyer that will provide different yet equally valuable services to the community of Lethbridge. We shared this information with the staff and residents of Seasons Lethbridge last week. Making such […]

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COVID-19 Update Jan 14, 2022: Alberta

January 14, 2022

Hello everyone, I wanted to provide you with a general update on how this wave of COVID-19 is impacting us at Seasons Retirement Communities. Like others in the sector, many Seasons homes are experiencing outbreaks or are at heightened risk for one. Given community spread, we are not surprised, though we are concerned. As noted […]

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COVID-19 Update Jan 14, 2022: Ontario

January 14, 2022

Hello everyone, I wanted to provide you with a general update on how this wave of COVID-19 is impacting us at Seasons Retirement Communities. The Retirement Home Regulatory Authority (RHRA) reported 34 retirement community outbreaks on January 3; that doubled to 70 mid-week, and today we are at 168 outbreaks in Ontario. Like others in […]

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COVID-19 Update Jan 5, 2022: Alberta

January 5, 2022

Hello everyone, As you know, the rampant spread of Omicron in the general community is having an enormous impact on our healthcare system, businesses and individuals. Our Designated Essential Visitors (DEVs), general visitors, residents and team members are all being impacted, as many have been identified as a close contact of someone infected by COVID-19. […]

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COVID-19 Update Jan 5, 2022: Ontario

January 5, 2022

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COVID-19 Update Dec 31, 2021: Alberta

December 31, 2021

Hello everyone, Today, Health Minister Jason Copping, and Chief Medical Officer of Health Dr. Deena Hinshaw, held a news conference following a record for daily new cases of COVID-19 for the third time within a week and the fifth consecutive day of increased hospitalizations. Understandably given the holidays, we continue to see many residents leaving […]

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COVID-19 Update Dec 31, 2021: Ontario

December 31, 2021

Hello everyone, Yesterday, Ontario’s Chief Medical Officer of Health, Dr. Kieran Moore, announced changes to COVID-19 testing eligibility, isolation periods and more. The Ontario Government’s Newsroom section of their website offers a helpful article for understanding the new guidelines. One of the commonly asked questions we are getting is the change to isolation requirements. The […]

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COVID-19 Update Dec 21, 2021: Ontario

December 21, 2021

Hello everyone, In follow up to my memo dated December 16, 2021, I wanted to provide you with a link to the Ministry of Health’s amendment to Directive #3 along with the Retirement Home Regulatory Authority (RHRA) Policy to Implement to Directive #3, which outlines the Ontario Government’s new regulations for retirement homes. Let me […]

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COVID-19 Update Dec 21, 2021: Alberta

December 21, 2021

Hello everyone, Recently, Dr. Deena Hinshaw posted the article “Celebrating Safely this Holiday Season: Tips for Protecting Yourself and Your Loved Ones” to the Alberta Health website. You can access that article here. Here is a summary of Dr. Hinshaw’s key points for private gatherings: It is critical that if you feel even a little […]

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COVID-19 Update Dec 16, 2021: New Ontario Government Regulations

December 16, 2021

Hello everyone, Here we are, facing our second Christmas, almost 20 months since the start of the pandemic. Like you, I was hoping that come holiday time, COVID-19 would be well under control thanks to our residents, families and team members’ support of vaccination and IPAC protocols. While there is much to be hopeful about, […]

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COVID-19 Update Dec 14, 2021: Holiday Restrictions

December 14, 2021

Hello everyone, I want to thank all of our residents, families and team members who have supported our infection prevention and control protocols, including participating in the COVID-19 vaccination program. We share your concern regarding the increasing number of COVID-19 cases within the general public and the new variant, Omicron, which likely will introduce restrictions […]

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COVID-19 Update Dec 8, 2021: Holiday Gatherings

December 8, 2021

Hello everyone, The holidays are nearly upon us, and while we deserve to bask in the excitement of celebrations and family gatherings, daily COVID-19 case counts are rising. The Omicron variant is giving everyone yet another cause for concern. As I have done before, I want to remind our team members, residents and families, that […]

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Seasons Launches Fall Frenzy Promotion

September 1, 2021

Why live alone when there’s a community of caring staff and friendly neighbours waiting to welcome you home? Seasons has launched its Fall Frenzy promotion to celebrate the benefits of retirement community living from September 1 to November 30, 2021. In September, all new move-ins will receive a $500 credit, and one move-in per home […]

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COVID-19 Update Aug 20, 2021: Seasons Olds

August 20, 2021

Hello everyone, We were informed by Communicable Disease Control (CDC) that Seasons Olds is being placed into outbreak status effective immediately. One team member has tested positive for COVID-19. The team member last worked on August 13, 2021. CDC requires two rounds of prevalence testing for both staff and residents. A mobile testing unit is […]

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COVID-19 Update Jul 20, 2021: Continued Changes to Provincial Directives

July 20, 2021

Hello, everyone. We are so pleased to see the positive progress in both Ontario and Alberta regarding provincial COVID-19 case counts and vaccination rates. It has been a while since my last memo and given recent changes to Directive #3 in Ontario, I thought I would update you on current protocols. Ontario A reminder that […]

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COVID-19 Update Jun 29, 2021: Continued Changes to Provincial Directives

June 29, 2021

Hello, everyone. Let me begin by sharing that there are no outbreaks at any Seasons Retirement Community at this time. Ontario The Ontario government announced that most of the province would be entering Phase 2 of the Roadmap to Reopen earlier than expected, on June 30, 2021. This is excellent news, as it is an […]

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COVID-19 Update Jun 1, 2021: Continued Changes to Provincial Directives

June 2, 2021

Hello everyone, Let me begin by sharing that Seasons Camrose in Alberta went into outbreak status on May 19th. We had one positive staff case and one positive resident case, isolated to the Portsmouth Cottage area of the home. Subsequent prevalence testing has yielded negative results, and we have no other cases at this time. […]

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COVID-19 Update May 20, 2021: Seasons High River

May 20, 2021

Hello everyone, I want to share with you that we have one COVID-19 positive team member. As a result, Communicable Disease Control (CDC) has declared Seasons High River in a facility-wide outbreak, impacting Lochleigh Cottage only. While having no symptomatic staff or residents at this time, we will be isolating all residents in Lochleigh Cottage […]

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COVID-19 Update May 20, 2021: Seasons Camrose

May 20, 2021

Hello everyone, I want to share with you that we have one COVID-19 positive team member. This case was first identified by rapid test at Seasons Camrose and further confirmed by PCR lab result. As a result, Communicable Disease Control (CDC) has declared Seasons Camrose in outbreak status in Portsmouth Cottage only. While having no […]

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COVID-19 Update May 18, 2021: Continued Changes to Provincial Directives

May 18, 2021

Hello everyone, I am pleased to share that we continue to have zero outbreaks at Seasons Retirement Communities. Ontario Changes to Directive #3, outlining new protocols for retirement homes, will occur once the provincial lockdown is lifted. Seasons is very eager to move forward with changes that afford our residents more freedoms safely, as allowed […]

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COVID-19 Update May 11, 2021: Changes to Provincial Directives

May 11, 2021

Hello everyone, While case counts in Ontario remain high and Alberta continues to escalate, I am glad to share that we continue to have zero COVID-19 outbreaks at Seasons Retirement Communities this week. Update for Ontario As many of you may know, changes to Directive #3 were issued last week, detailing new protocols for retirement […]

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Seasons Named One Of Canada’s Best Managed Companies

May 5, 2021

Seasons Retirement Communities is honoured to announce that they have been recognized as one of Canada’s Best Managed Companies for 2021. The 2021 Best Managed program award winners are amongst the best-in-class of Canadian-owned and managed companies with revenues over $25 million demonstrating leadership in the areas of strategy, capabilities and innovation, culture and commitment, and financials to achieve […]

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COVID-19 Update May 4, 2021: Mother’s Day Gatherings

May 4, 2021

Hello everyone, I am glad to share that we continue to have zero COVID-19 outbreaks at Seasons Retirement Communities. While case counts in Ontario remain consistently high, Alberta case counts have escalated rapidly over the last week. As we approach Mother’s Day, I implore all staff, residents and families to consider safe alternatives to gathering […]

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COVID-19 Update Apr, 27, 2021: Changes to Restrictions

April 27, 2021

Hello everyone, Once again, I am pleased to report that there are no outbreaks at any Seasons Retirement Community. This is excellent news considering that provincial case counts in April have been the highest on record. Thank you to our staff, residents and families for being cautious and for continuing to follow our enhanced infection […]

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Higher Level of Care Coming to Seasons Drayton Valley and Ponoka

April 26, 2021

We have exciting news to share regarding upcoming changes at both Seasons Drayton Valley and Seasons Ponoka Retirement Communities. After thorough review and consideration of current and future needs, Alberta Health Services (AHS) has awarded Seasons Retirement Communities the opportunity to convert our existing Supportive Living 3 (SL3) designation to a Supportive Living 4 (SL4) […]

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COVID-19 Update Apr 20, 2021: Updated Vaccine Eligibility

April 20, 2021

Hello everyone, I am pleased to report that there are no outbreaks at any Seasons Retirement Community. This is excellent news considering that case counts in the general community are on the rise. Thank you to our staff, residents and families for being cautious and for continuing to follow our enhanced infection prevention and control […]

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COVID-19 Update Apr 13, 2021: 3rd Wave of COVID-19

April 13, 2021

Hello everyone, I am delighted to report that both outbreaks at Seasons Lethbridge Gardens in Alberta and Seasons Clarington in Ontario were rescinded late last week. Chief Public Health Officer, Dr. Theresa Tam has warned that due to the concerning rise in the proportion of cases that involve more contagious variants of concern, strong public […]

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Seasons Partners with Canadian Centre for Diversity and Inclusion

April 7, 2021

Seasons is proud to announce a new partnership with the Centre for Diversity and Inclusion (CCDI). The Seasons Equity Committee’s goal is to achieve and sustain a fair, diverse, and inclusive climate at Seasons Retirement Communities for those who live and work with us. This goal is complemented by CCDI’s mission to help employers and […]

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COVID-19 Update Apr 6, 2021: Ontario-Wide Shutdown

April 6, 2021

Hello, everyone. I hope you all enjoyed a safe and happy Easter weekend. Let me begin by updating you on the outbreak situations we are currently dealing with at Seasons Lethbridge Gardens in Alberta and Seasons Clarington in Ontario. Please refer to your site-specific updates and communication for current outbreak protocols and restrictions in place […]

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COVID-19 Update Apr, 2, 2021: Seasons Clarington

April 2, 2021

Hello everyone, Durham Region Health Department (Public Health) has confirmed that we have a positive staff case of COVID-19. As a result, Seasons Clarington is being placed into outbreak status. They have advised that residents should isolate themselves in the comfort of their suites. Residents deemed to have been in contact with the staff member […]

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COVID-19 Update Apr 1, 2021: Seasons High River Outbreak Declared Over

April 1, 2021

Hello everyone, I am happy to report that Alberta Health Services (AHS) and Communicable Disease Control (CDC) have declared the outbreak at Seasons High River to be over! Thank you all for your support and cooperation with our enhanced safety protocols. While the end of the outbreak gives us much peace of mind, there are […]

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COVID-19 Update Mar 30, 2021: Easter Gatherings

March 30, 2021

Hello everyone, Let me begin by updating you on the outbreak situations we are currently dealing with in Lethbridge and High River Alberta. Please refer to your site-specific updates and communication for current outbreak protocols and restrictions in place at your homes for our staff, residents, and families at these locations: Seasons Lethbridge. I am […]

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COVID-19 Update Mar 25, 2021: Seasons Lethbridge Outbreak Declared Over

March 25, 2021

Hello, everyone. I am happy to report that Alberta Health Services (AHS) and Communicable Disease Control (CDC) have declared the outbreak at Seasons Lethbridge to be over! Thank you all for your support and cooperation with our enhanced safety protocols. While the end of the outbreak gives us much peace of mind, there are still […]

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COVID-19 Update Mar 23, 2021: Outdoor Visits

March 23, 2021

Hello everyone, Let me begin by updating you on the three outbreak situations we are currently dealing with at our two Lethbridge retirement communities and Seasons High River, all in Alberta. Please refer to your site-specific updates and communication for current outbreak protocols and restrictions in place at your homes for our staff, residents, and […]

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COVID-19 Update Mar 16, 2021: Most Common Questions & Answers

March 16, 2021

Hello everyone, Let me begin by updating you on the two outbreak situations we are currently dealing with at our two Lethbridge Alberta retirement communities. For our staff, residents and families at these locations, please refer to your site-specific updates and communication for current outbreak protocols and restrictions in place at your homes. Seasons Lethbridge […]

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COVID-19 Update Mar 15, 2021: Seasons Lethbridge

March 15, 2021

Hello everyone, Today we were informed by Alberta Health Services (AHS) that a Homecare Aid who had performed care services in our community has tested positive for COVID-19. As a result, AHS has declared our community in outbreak status. The health and safety of our staff and residents are our greatest priority. We are working […]

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COVID-19 Update Mar 15, 2021: Seasons Lethbridge Gardens

March 15, 2021

Hello everyone, Yesterday evening Alberta Health Services (AHS) declared Seasons Lethbridge Gardens in outbreak status. At this time we continue to have just one confirmed resident case. Additionally, AHS advised that a Homecare Aid who had performed care services in our community has tested positive for COVID-19. We are working collaboratively with AHS to identify […]

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COVID-19 Update Mar 9, 2021: Updated Vaccine Eligibility & Appreciation Day

March 9, 2021

Hello everyone, As our cities and towns slowly begin to open back up, and as more Seasons staff, residents and their families receive the COVID-19 vaccine, more people are asking us, ‘when are things going back to normal?’ This is a valid question. A retirement community is held to a different standard than the average […]

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COVID-19 Update Mar 2, 2021: Updated Vaccine Eligibility & Weekly Milestones

March 2, 2021

Hello everyone, Today’s memo reflects a number of important milestones. First, I am so pleased to share that both of the outbreaks at Seasons Camrose in Alberta and Seasons Clarington in Ontario have been rescinded. I want to extend a special note of gratitude to the staff, residents and families at both locations for their […]

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COVID-19 Update Mar 2, 2021: Seasons Camrose Outbreak Declared Over

March 2, 2021

Hello, everyone. At long last, after weeks without a single case of COVID-19, I am happy to report that Alberta Health Services (AHS) and Communicable Disease Control (CDC) have declared the outbreak at Seasons Camrose to be over! Additionally, our Independent Living residents received their second dose of the vaccine yesterday, giving us another reason […]

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COVID-19 Update Feb 27, 2021: Seasons Clarington MC Outbreak Declared Over

February 27, 2021

Hello everyone, I have wonderful news to share with you all: Durham Region Health Department just declared the outbreak at Seasons Clarington to be over. Thank you to our dedicated team members for your commitment to our residents. I know this was a challenging time and I appreciate how you handled this situation swiftly with […]

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COVID-19 Update Feb 23, 2021: Updated Vaccine Eligibility

February 23, 2021

Hello everyone, I am pleased to share that the outbreak at Seasons Welland was rescinded last week by Niagara Region Public Health. We are currently dealing with two outbreaks. For our staff, residents and families at Seasons Camrose and Seasons Clarington, please refer to your site-specific updates and communication for current outbreak protocols and restrictions […]

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COVID-19 Update Feb 17, 2021: Seasons Clarington IL Outbreak Declared Over

February 17, 2021

Hello everyone, I have good news to share: This afternoon, Durham Region Health Unit declared the outbreak over on the Independent Living (IL) side of our residence. We remain in outbreak status on Memory Lane, our secure Memory Care area. This means that our IL residents are no longer required to isolate themselves in their […]

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COVID-19 Update Feb 17, 2021: Seasons Welland Outbreak Declared Over

February 17, 2021

Hello everyone, I have wonderful news to share with you all: Niagara Region Public Health just declared the outbreak at Seasons Welland to be over. Thank you to our dedicated team members for your commitment to our residents. Residents and families, we thank you for your cooperation and support throughout the outbreak. While we are […]

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COVID-19 Update Feb 16, 2021: Updated Vaccine Eligibility

February 16, 2021

Hello everyone, I hope you were able to enjoy a safe and happy Family Day weekend. I will begin by updating you on the three outbreaks we are currently dealing with. For our staff, residents and families at Seasons Camrose, Seasons Clarington and Seasons Welland, please refer to your site-specific updates and communication for current […]

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COVID-19 Update Feb 9, 2021: Updated Vaccine Eligibility

February 9, 2021

Hello everyone, I will begin by updating you on the three outbreaks we are currently dealing with. For our staff, residents and families at Seasons Camrose, Seasons Clarington and Seasons Welland, please refer to your site-specific updates and communication for current outbreak protocols and restrictions in place at your homes. Seasons Camrose in Alberta. All […]

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COVID-19 Update Feb 5, 2021: Seasons Clarington

February 5, 2021

Hello everyone, Durham Region Health Department (Public Health) has confirmed that we have a positive staff case of COVID-19. As a result, Seasons Clarington is being placed into outbreak status. Effective immediately, all residents are asked to isolate in the comfort of their suites. We will deliver all meals, snacks, activities and conduct twice daily […]

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COVID-19 Update Feb 2, 2021: Updated Vaccine Eligibility

February 2, 2021

Hello everyone, I am happy to report that the outbreak at Seasons St. Thomas was rescinded. I will now update you on the two outbreaks we are currently dealing with. For our staff, residents and families at Seasons Camrose and Seasons Welland, please refer to your site-specific updates and communication for current outbreak protocols and […]

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COVID-19 Update Jan 30, 2021: Seasons Welland Outbreak Declared Over

January 30, 2021

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COVID-19 Update Jan 27, 2021: Updated Vaccine Eligibility & Cubigo Launch

January 27, 2021

Hello everyone, I am happy to report that the outbreak at Seasons Amherstburg was rescinded. I will now update you on the three outbreaks we are currently dealing with. For our staff, residents and families at Seasons Camrose, Seasons St. Thomas and Seasons Welland, please refer to your site-specific updates and communication for current outbreak […]

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COVID-19 Update Jan 27, 2021: Seasons St. Thomas Outbreak Declared Over

January 27, 2021

Hello everyone, I have wonderful news to share with you all: Southwestern Public Health just declared the outbreak at Seasons St. Thomas to be over. Thank you to our dedicated team members for your commitment to our residents. Residents and families, we thank you for your cooperation and support throughout the outbreak. While we are […]

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COVID-19 Update Jan 22, 2021: Seasons Amerstburg Outbreak Declared Over

January 22, 2021

Hello everyone, I have wonderful news to share with you all: Windsor-Essex County Health Unit just declared the outbreak over at Seasons Amherstburg. Seasons Amherstburg Team Members, thank you for your commitment and vigilance in managing this situation. Residents and families, thank you for your cooperation and support throughout the outbreak. In the meantime, residents, […]

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COVID-19 Update Jan 19, 2021: Updated Vaccine Eligibility

January 19, 2021

Hello everyone, I am happy to report that the outbreak at Seasons Olds was rescinded. I will now update you on the four outbreaks we are currently dealing with. For our staff, residents and families at Seasons Amherstburg, Seasons Camrose and Seasons Welland, please refer to your site-specific updates and communication for current outbreak protocols […]

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COVID-19 Update Jan 17, 2021: Seasons Olds Outbreak Declared Over

January 17, 2021

Hello everyone, I am pleased to announce that Communicable Disease Control (CDC) has officially declared the outbreak to be over. Thank you, Seasons Olds Team Members, for your commitment and vigilance in managing this situation. Residents and families, thank you for your cooperation and support throughout the outbreak. In other good news, we hosted a […]

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COVID-19 Update Jan 16, 2021: Seasons St. Thomas

January 16, 2021

Hello everyone, I need to alert you to an emerging situation at Seasons St. Thomas. We have just been advised that we have one positive staff case of COVID-19. As a result, Southwestern Public Health has officially declared us in outbreak. We have started contact tracing efforts and will alert those who were in close […]

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COVID-19 Update Jan 16, 2021: Vaccine Eligibility

January 12, 2021

Hello everyone, I am happy to report that the outbreaks at Seasons St. Thomas in Ontario and Seasons Wetaskiwin in Alberta were rescinded. I will now update you on the four outbreaks we are currently dealing with. For our staff, residents and families at Seasons Amherstburg, Seasons Camrose, Seasons Olds and Seasons Welland, please refer […]

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COVID-19 Update Jan 11, 2021: Seasons Wetaskiwin Outbreak Declared Over

January 11, 2021

Hello everyone, This is to confirm that Communicable Disease Control (CDC) declared the outbreak at Seasons Wetaskiwin to be over. Thank you to our dedicated team members for your commitment to our residents. I know this was a challenging time and I appreciate how you handled this situation swiftly with skill and grace under pressure. […]

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COVID-19 Update Jan 7, 2021: Seasons St. Thomas Outbreak Declared Over

January 7, 2021

Hello everyone, I have wonderful news to share with you all: Southwestern Public Health just declared the outbreak at Seasons St. Thomas to be over. Thank you to our dedicated team members for your commitment to our residents. I know this was a challenging time and I appreciate how you handled this situation swiftly with […]

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COVID-19 Update Jan 3, 2021: Seasons Amherstburg

January 3, 2021

Hello everyone, I am writing to confirm that Seasons Amherstburg was placed into outbreak status late this afternoon by the Windsor-Essex County Health Unit. As per my earlier memo, we have one COVID-19 positive team member. In an effort to be proactive, we started contact tracing efforts. We have alerted those who were in close […]

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COVID-19 Update Dec 29, 2020: Covid-19 Vaccinations

December 29, 2020

Hello everyone, I hope you were all able to enjoy a safe, healthy Christmas. Thank you to our staff, residents and families who followed all protocols in order to help us keep COVID-19 out of our residences. We know it is difficult to be apart from our loved ones during the holidays and we appreciate […]

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COVID-19 Update Dec 26, 2020: Seasons Wetaskiwin

December 26, 2020

Hello everyone, This is to inform you of an emerging situation. We were recently informed that a resident who returned from the hospital, has tested positive for COVID-19. This resident was in isolation with droplet precaution as per our protocol upon their return; however, our home has been placed in outbreak status. Please rest assured […]

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COVID-19 Update Dec 23, 2020: Seasons Dufferin Centre Outbreak Declared Over

December 23, 2020

Hello everyone, I have wonderful news to share with you all: Hastings Prince Edward Public Health just declared the outbreak at Seasons Dufferin Centre to be over. Thank you to our dedicated team members for your commitment to our residents. I know this was a challenging time and I appreciate how you handled this situation […]

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COVID-19 Update Dec 22, 2020: Seasons Olds

December 22, 2020

Hello everyone, We were advised today that Seasons Olds has been placed in outbreak. Please rest assured that Seasons is working closely with AHS Public Health, as well as the Medical Officer of Health in managing this outbreak. We wanted to provide clarity on the following: Contract tracing continues with any new COVID+ client or […]

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COVID-19 Update Dec 22, 2020: Christmas Precautions

December 22, 2020

Hello everyone, Here we are, the week of Christmas, nine months since the start of the pandemic in Canada. Back then, I’m sure many of us were hoping that come holiday time, COVID-19 would be well under control and we would merely be reflecting on this unprecedented year with our loved ones while enjoying our […]

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COVID-19 Update Dec 17, 2020: Seasons St. Thomas

December 17, 2020

Hello everyone, We were just advised by Southwestern Public Health that we have a positive COVID-19 staff case at Seasons St. Thomas. The affected individual has not been in our retirement community since December 13th. The health and safety of our staff and residents is our greatest priority and we are working closely with Southwestern […]

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COVID-19 Update Dec 16, 2020: Seasons Dufferin Centre

December 16, 2020

We were just advised by Hastings Prince Edward Public Health that we have a positive COVID-19 case at Seasons Dufferin Centre. The affected individual has been isolating since December 8th and we have no other symptomatic staff or residents at this time. The risk to our staff and residents has been deemed low. However, in […]

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Changes to Directive #3 in Ontario: An Update on Visitor Policy Continued

December 15, 2020

Hello everyone, We share your disappointment regarding the increasing number of COVID-19 cases and outbreaks throughout the province, especially as it results in further restrictions during our traditional holiday season. While the holidays are guaranteed to be different, our team members have been working hard to surprise and delight residents with extra care and thoughtful […]

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Changes to Directive #3 in Ontario: An Update on Visitor Policy

December 10, 2020

Hello everyone, Yesterday, there was an update to Directive #3 under the Long Term Care act, which Retirement Homes are required to follow during the pandemic. This update, effective Wednesday, December 9, 2020 states that General Visitors are not allowed in a retirement home that is located in a public health region in an Orange, […]

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COVID-19 Update Dec 1, 2020: Christmas Gatherings

December 8, 2020

Hello everyone, Let me begin by updating you on the situation at Seasons Camrose. We continue to have one positive staff case and a total of eleven resident cases. Despite the positive diagnoses, the affected residents are doing well. We have been communicating with Alberta Health Services and Seasons Camrose residents and their families, regularly. […]

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COVID-19 Update Dec 1, 2020: Seasons Camrose

December 1, 2020

Hello everyone, I would like to begin by updating you on the situation at Seasons Camrose. It is with much sadness that I share one of our COVID-19 positive residents passed away yesterday. Our thoughts are with the family, and our dedicated team members who cared for this resident, during this very difficult time. We […]

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COVID-19 Update Nov 24, 2020: Seasons Camrose

November 24, 2020

Hello everyone, I want to share that Seasons Camrose Retirement Community in Alberta was placed into COVID-19 outbreak status this past weekend. We conducted testing of affected staff and residents on Saturday; presently have two confirmed resident cases. We are working closely with Alberta Health Services (AHS) and the Medical Officer of Health. We informed […]

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COVID-19 Update Nov 21, 2020: Seasons Camrose

November 21, 2020

Hello everyone, I want to update you on the situation at Seasons Camrose. Yesterday we were informed that two of the three Rosegate and Lochleigh residents we were monitoring for COVID-19 symptoms were negative, and one was positive. Today, we were informed that this was an error: in fact, two of the three residents are […]

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COVID-19 Update Nov 17, 2020: Rapid Covid-19 Testing Units

November 17, 2020

Hello everyone, I would like to begin by noting that the COVID-19 outbreak at Seasons Welland Retirement Community in Ontario was rescinded by Niagara Region Public Health on Monday, November 16, after the requisite fourteen days. Thanks to the dedicated team at Seasons Welland and our robust infection control protocols, the outbreak was limited to […]

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COVID-19 Update Nov 5, 2020: Seasons Welland

November 5, 2020

Hello everyone, As you may be aware, Public Health has advised us today that we have one confirmed staff member case of COVID-19 and has declared our home in Outbreak status. Please rest assured that the health and safety of all our staff and residents continue to be our highest priority. The staff member was […]

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COVID-19 Update Oct 27, 2020: Safe Visits and Alert Statuses

October 27, 2020

Hello everyone, Once again, cases of COVID-19 are on the rise in both Ontario and Alberta. While news of the pandemic and its restrictions may be fatiguing, we cannot get complacent. Alberta Even our retirement homes located in smaller, rural settings must be cautious, as many people in the greater community work or go to […]

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COVID-19 Update Oct 13, 2020: Alert and High Alert Areas

October 13, 2020

While this Thanksgiving looked different than in years past, I do hope everyone had a safe and enjoyable holiday weekend. I am pleased to advise that there are no Seasons Retirement Communities in COVID-19 outbreak at this time. As Ontario moves into a second wave of COVID-19, the provincial government has developed a risk-based response […]

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COVID-19 Update Sept 29, 2020: Safe Holiday Gatherings

September 29, 2020

We have a holiday weekend coming up when case counts in both Alberta and Ontario are climbing. We know that it takes the collective effort of staff, residents, and their family members to keep COVID-19 out of our retirement communities. We are sincerely appreciative of the work everyone is doing to keep one another safe. […]

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COVID-19 Update Sept 15, 2020: Seasons Owen Sound Outbreak Declared Over

September 15, 2020

I have good news to share: The outbreak at Seasons Owen Sound has been declared over by the Grey-Bruce Health Unit. Our single resident case has recovered and there was no transmission to any other staff or resident. In a letter we received this weekend, Dr. Ian Arra, the Medical Officer of Health said, “This […]

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COVID-19 Update Sept 8, 2020: Seasons Owen Sound

September 8, 2020

I hope you were able to enjoy a safe, healthy long-weekend. As you may be aware, Seasons Owen Sound was officially placed in COVID-19 outbreak status last week by the Grey-Bruce Health Unit. At this time, we continue to have just one resident case. I want to thank the team members at Seasons Owen Sound […]

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COVID-19 Update Aug 31, 2020: Seasons Owen Sound

August 31, 2020

Please be aware that Public Health has advised that we have one confirmed case of COVID-19 at Seasons Owen Sound. As is current protocol, this means we are officially in outbreak status. We have no other suspected cases at this time. The resident has remained in isolation since August 28th. As a result, and in […]

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COVID-19 Update Aug 4, 2020: Seasons Response to COVID-19

August 4, 2020

I hope you were able to enjoy a safe, healthy long-weekend. I want to thank our team members and residents for continuing to follow our safety protocols and recommendations. Your efforts have gone a long way to ensuring our retirement communities remain free of COVID-19. Thank you to our families and visitors who have followed […]

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COVID-19 Update Jul 27, 2020: Seasons Response to COVID-19

July 27, 2020

Last week marked the move from “restricted access” visits to “safe access” visits in our retirement communities. The goal is to provide residents with meaningful opportunities to connect with those who support them while protecting the health and safety of residents and staff. While this is good progress towards a return to normalcy, there are […]

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COVID-19 Update Jul 20, 2020: Types of Visits Permitted

July 20, 2020

This week marks the move from “restricted access” visits to “safe access” visits in Ontario retirement communities. The goal is to provide residents with meaningful opportunities to connect with those who support them while protecting the health and safety of residents and staff. These changes will become effective on Thursday, July 23, 2020. We continue […]

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COVID-19 Update Jul 13, 2020: Reopening of Retirement Homes Guidelines

July 13, 2020

I am pleased to report that we are free of COVID-19 at all Seasons Retirement Communities again this week. Thank you to all our residents and families, in both Alberta and Ontario, who have been cooperating with their respective provincial government-mandated orders on visitors and leaving the premises. Ontario In Ontario this week, there have […]

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COVID-19 Update Jul 6, 2020: Hair Salons Permitted to Reopen July 10

July 6, 2020

Another week has passed and once again, I want to thank all our residents and families, in both Alberta and Ontario, who have been cooperating with their respective provincial governments’ orders on visitors and leaving the premises. These are directives that Seasons is mandated to follow in order to keep our staff and residents safe. […]

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COVID-19 Update Jun 29, 2020: Seasons Response to COVID-19

June 29, 2020

I want to begin by thanking all our residents and families, in both Alberta and Ontario, who have been cooperating with their respective provincial governments’ orders on visitors and leaving the premises. Again, these are directives that Seasons is mandated by law to follow in order to keep our staff and residents safe. Your patience […]

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COVID-19 Update Jun 22, 2020: Seasons Celebrates Remarkable Residents

June 22, 2020

I hope everyone who celebrated had a wonderful Father’s Day weekend. I am pleased to announce that later this week, we will be launching our annual Seasons Celebrates Remarkable Residents contest on the Seasons Facebook page. We had more than 100 entries this year and selecting this elite group of finalists and winners was very […]

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COVID-19 Update Jun 15, 2020: Seasons Response to COVID-19

June 15, 2020

I am pleased to report that we are free of COVID-19 at all Seasons Retirement Communities again this week. The protection of our staff and residents remains our highest priority. Thank you team members, for your ongoing commitment to keeping our residents safe by continuing to follow all safety protocols. We appreciate the important work […]

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COVID-19 Update Jun 8, 2020: Small Group Activities to Begin June 15

June 8, 2020

I am pleased to share that at the time of writing this update, we continue to be free of COVID-19 in all Seasons Retirement Communities, in both Ontario and Alberta. As directed by the provincial Chief Medical Officers of Health, we are seeing voluntary asymptomatic testing of SL4/4D residents in specific Alberta Health Services regions […]

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COVID-19 Update Jun 1, 2020: Seasons Response to COVID-19

June 1, 2020

I am pleased to advise that we are transitioning to Phase Two of our strategic return to regular dining services this week. As of Wednesday, June 3, both lunch and dinner will be served in our dining rooms. Please refer to my update on May 11, 2020, for details on the many precautions we will […]

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COVID-19 Update May 25, 2020: Restrictions Remain as per CMOH Directives

May 25, 2020

At the time of writing this update, we have no resident cases of COVID-19 in any Seasons Retirement Community. This is great news and a testament to the diligence we have shown in keeping the virus at bay; however, we know that this is merely a moment in time and the risk to our staff […]

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COVID-19 Update May 19, 2020: Seasons Welland Outbreak Declared Over

May 19, 2020

We have great news to share: Today we were advised by Niagara Region Public Health that Seasons Welland is no longer in outbreak status! While it is reassuring to know that our residents are free of COVID-19 today, we must remain dedicated to keeping it that way. While we are working on plans to reintroduce […]

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COVID-19 Update May 18, 2020: Continuing our Cautious Transition

May 18, 2020

Happy Victoria Day! This week, in our attempt to somewhat normalize operations, we transition cautiously into our phased approach to re-opening our dining rooms. It is our hope that this will allow our residents a consistent opportunity to socialize safely with one another. In Phase One, we will serve the larger daily meal in our […]

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COVID-19 Update May 11, 2020: Seasons High River Outbreak Declared Over

May 11, 2020

Hello everyone, I have great news to share: as of 12:35 pm today, we were advised by Communicable Disease Control (CDC), under the authority of Alberta Health Services, that Seasons High River is no longer in outbreak status. As you know we had 9 team members test positive for COVID-19, and have had zero resident […]

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COVID-19 Update May 11, 2020: Phased Approach to Reopening Dining Rooms

May 11, 2020

In an abundance of caution, regardless of outbreak status, all residents have been isolating in their suites. This, along with our other heightened precautionary protocols, has kept COVID-19 out of 90% of our residences. However, we appreciate the strain this has placed on our residents and we know many people are anxious for us to […]

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COVID-19 Update May 4, 2020: Celebrating Mother’s Day on May 10

May 4, 2020

Thank you to those who have donated TV trays for residents to use as part of our hallway dining and activity programming. If you have TV trays or individual-sized folding tables that can be used for this purpose, please reach out to your General Manager. For our homes not in outbreak, we are proactively looking […]

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COVID-19 Update Apr 27, 2020: Testing for Asymptomatic Staff and Residents

April 27, 2020

I want to share our good news: Last week, the outbreak at Seasons Strathroy was rescinded by London Middlesex Health Unit. There were only two residents who tested positive, and we’re pleased to share that both have since recovered. Thank you to the Seasons Strathroy team members for their dedication and vigilance in eradicating the […]

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Ontario Government Announces Pandemic Pay Program

April 27, 2020

The Government of Ontario just announced a plan to roll out a Pandemic Pay program to frontline staff in retirement communities with a $4.00 per hour worked premium on top of existing hourly wages, regardless of the qualified employee’s hourly wage. Additionally, it will provide a $250 bonus for frontline staff working over 100 hours […]

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COVID-19 Update Apr 23, 2020: Seasons Strathroy Outbreak Declared Over

April 23, 2020

I have great news to share: London Middlesex Health Unit has officially rescinded the Outbreak status at Seasons Strathroy! While it is reassuring to know that we are free of COVID-19 today, we must remain dedicated to keeping it that way. As I mentioned in my last Memo, we are working on plans to reintroduce […]

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COVID-19 Update Apr 20, 2020: Seasons Response to COVID-19

April 20, 2020

I want to begin by providing an update on our homes in outbreak status. The teams at Seasons Welland and Seasons Strathroy continue to work closely with their local Public Health units and we thank them for their commitment to our residents’ safety and well-being. Additionally, late last week we were informed that five team […]

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COVID-19 Update Apr 17, 2020: Seasons High River

April 17, 2020

As you know, we have been health screening all residents, team members and essential visitors, daily. These measures appear to be working as intended, as it was through our health screening tool that were able to identify at-risk team members and advise them to self-isolate at home. I want to let you know that we […]

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COVID-19 Update Apr 13, 2020: PPE for Staff

April 13, 2020

These are very different times, indeed. Regardless, I hope everyone was able to enjoy a safe, socially-distant Easter weekend. Please be advised that we remain in outbreak status at our Welland and Strathroy locations. These teams are working closely with their local Public Health units to manage the situation. We commend them for their dedication […]

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COVID-19 Update Apr 6, 2020: A Little Extra Love Campaign

April 6, 2020

We are entering week two of our company-wide suite isolation. Many residents and families have expressed their gratitude for the implementation of this heightened precautionary protocol. We know this isn’t easy, but we thank everyone for their patience and understanding as we do what we feel is best for the protection of our staff and […]

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March 30 Message from our COO: Two-Week Isolation Period

March 30, 2020

Yesterday, the CBC reported that this coming week will be a crucial time during which public health officials will start to see if the aggressive physical distancing measures taken to prevent the spread of the coronavirus are working. Dr. Theresa Tam said she is keeping a close eye on Ontario, Quebec and Alberta – provinces […]

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A Letter from our CEO on Seasons Welland

March 28, 2020

In an effort to be completely transparent, we want to clarify some confusion around the outbreak status at our Welland location. On March 25, Niagara Region Public Health advised that we had a presumptive case of COVID-19. Seasons immediately took matters to in our own hands and treated the situation as though we did have […]

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COVID-19 Update Mar 27, 2020: Response to Welland Outbreak Status

March 27, 2020

(Updated Mar 28): In the interest of being transparent, I am sharing that Seasons presently has two cases of COVID-19 at our Welland location, and we are now in outbreak status. Both residents remain in hospital; we are in regular contact with their families, and our thoughts are with them. Before these were even confirmed […]

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COVID-19 Update Mar 22, 2020: Thank You Bonus for Frontline Staff

March 22, 2020

Our heightened precautionary protocols remain in place and we continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Thank you for your cooperation and understanding regarding the Essential Visitors only mandate. While we appreciate that this can be hard on our residents and families, restricting visitors […]

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COVID-19 Update Mar 18, 2020: Essential Visitors Mandate

March 18, 2020

I want to reassure everyone that Seasons takes the health and well-being of our residents and team members very seriously. Directives to the seniors housing sector are changing quickly, and Seasons is following the advice of provincial and federal governments, our sector regulators and local Public Health agencies. We are also staying up to date […]

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COVID-19 Update Mar 13, 2020: How Seasons is Managing COVID-19

March 13, 2020

We at Seasons take the health and safety of our residents and team members very seriously. To enhance the protection of our residents, staff and visitors from COVID-19 transmission, all Seasons Retirement Communities have implemented heightened precautionary protocols. We are following the advice of Health Canada, the Public Health Agency of Canada (PHAC), Ontario Ministry […]

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Seasons to host Fall Open House Sept. 21

September 11, 2019

OAKVILLE, ON, Sept. 11, 2019 – Seasons Retirement Communities in Ontario and Alberta will allow visitors a glimpse into what retirement living is all about. This season’s open house will be fall-themed, coined ’50 Shades of Hay’. The event will be taking place from 2 p.m. to 4 p.m. on Saturday, September 21, 2019. This […]

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Seasons Announces Disney Vacation Contest for Staff

August 26, 2019

OAKVILLE, ON, August 26, 2019 – At Seasons, we understand the value of passionate and dedicated team members. Over the past ten years, we have seen our organization grow and expand. We wanted to take a moment to recognize and appreciate the commitment of all our hard-working staff. They are truly the ones who have […]

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Seasons Retirement Communities Celebrates 10th Anniversary

January 21, 2019

OAKVILLE, ON, Jan. 24, 2019 – Seasons Retirement Communities is proud to celebrate its tenth anniversary of changing lives with celebrations across the organization. Since its beginning in 2009, the company has grown an impressive three times its original size since the 2009 inception, with 21 locations in Ontario and Alberta, employing over 1,490 individuals. […]

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Pennies for Poppies Displays to Honour Veterans

November 8, 2018

OAKVILLE, ON, Nov. 8, 2018 – Throughout Veterans’ Week, observed on Nov. 4 to Nov. 11, Seasons Retirement Communities across Ontario and Alberta engage in commemorative initiatives to honour the brave men and women who served our country. “Veterans’ Week is especially significant because Seasons is home to many heroes. This week gives our communities the opportunity to recognize and thank the […]

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Students Participate in Take Our Kids to Work Day at Seasons

October 31, 2018

OAKVILLE, ON, Oct. 31, 2018 – Seasons Retirement Communities opens its doors on November 14 for national Take Our Kids to Work Day and welcomes Grade 9 students to learn more about rewarding careers in the retirement living sector. Visiting students will have the chance to spend the day job shadowing a parent, friend, relative […]

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Seasons Launches Program to Keep Seniors Active in Community

October 4, 2018

OAKVILLE, ON, Oct. 4, 2018 – To help seniors stay active in their communities and realize the benefits of volunteering, Seasons Retirement Communities launched its newest signature program, Seniorosity™ in June 2018. Earlier this year Seasons hosted a contest to name this important program. The winner was Marcella, Fun Manager at Seasons Welland, who suggested Seniorosity™, […]

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Retirement Community Open Houses Coming to Ontario and Alberta

September 12, 2018

OAKVILLE, ON, Sept. 12, 2018 – Seasons Retirement Communities will give visitors a glimpse into modern retirement living by hosting a fall themed open house on Saturday, Sept. 22, 2018. Seasons, which is a member of the Ontario Retirement Communities Association (ORCA), will host the second annual event, to be held across Ontario. All 9 Seasons […]

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$40,000 Goes to Support Food Banks This Summer

July 4, 2018

OAKVILLE, ON, July 3, 2018 – Seasons Retirement Communities, a senior living community company operating 11 retirement residences in Ontario and nine retirement residences in Alberta, donates $40,000 to 20 food banks across both provinces this July. “In the past, Seasons donated turkeys and hams to local food banks during the holiday months,” says LeighAnne Voll, COO, Seasons Retirement Communities. “Upon learning that […]

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Retirement Communities Celebrate Royal Wedding with Michael and Anna Olson

May 14, 2018

OAKVILLE, ON, May 14, 2018 – Seasons Retirement Communities hosts its second live baking demonstration with chef couple Michael and Anna Olson at Seasons Strathroy. In the spirit of the royal wedding, the Food Network’s Anna Olson will share her expertise decorating cupcakes with floral frostings and how to properly steep tea, in front of […]

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Seasons Retirement Communities Rebrands 12 Residences in 2018

January 16, 2018

OAKVILLE, ON, Jan. 16, 2018 – This month, all nine Seasons-owned retirement residences in Alberta are changing from Sunrise Villages to Seasons Retirement Communities following the successful acquisition in 2016. Three residences in Ontario also integrate name changes to reinforce Season’s ties to each local community. Effective January 2018, the Sunrise Villages senior communities and The […]

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1,800 Turkeys Head to Food Banks Before the Holidays

December 12, 2017

OAKVILLE, ON, Dec. 12, 2017 – Residents and staff of Seasons Retirement Communities deliver turkeys to 20 food banks across Ontario and Alberta this December. “HungerCount 2016”, a report from Food Banks Canada indicates that as of March 2016, food banks assisted 335,944 people in Ontario and 79,293 in Alberta. Of those numbers, 16.1 per cent […]

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Seasons partners with Celebrity Chefs Michael and Anna Olson

January 24, 2017

OAKVILLE, ON, Jan. 24, 2017 – At Seasons, we understand how important it is to serve quality food that our residents love to eat. To further demonstrate this commitment, Seasons Retirement Communities is partnering with celebrity Chefs, Michael and Anna Olson. Since 2001 Michael has been a Chef Professor at Niagara College’s Canadian Food & […]

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Seasons Makes Significant Investment In Alberta Seniors Housing

July 13, 2016

Oakville- Immediate Release: Seasons Retirement Communities (“Seasons”) announces the acquisition of Sunrise Village Communities on Thursday, June 30, 2016. Seasons has acquired all eight Sunrise Village Communities located primarily in the Edmonton to Calgary corridor of Alberta. The acquisition of this portfolio provides for geographic diversity in the Seasons portfolio and provides the foundation for […]

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