905-735-5333 Welland, Ontario

Measures to Protect Against COVID-19 at Seasons

March 15, 2022


The health and well-being of our team members, residents and their families remain our greatest priorities. Seasons Retirement Communities has taken many health and safety measures throughout the COVID-19 pandemic to avoid the spread of the virus, and we continue to follow the advice of provincial and federal governments, our sector regulators, and local Public Health agencies. 

Given the continued prevalence of COVID-19, we remain vigilant and take all precautions to protect each other for the duration of the pandemic.

Vaccination rates, including boosters, among Seasons residents, are very high. Seasons has implemented a mandatory vaccination policy for all team members, contractors, volunteers and students.  All external care providers and essential visitors must comply with Provincial Government Directives and Orders.

Other protocols include but are not limited to:

  • Active screening for all staff, essential visitors, and vendor partners who enter Seasons, including completing health screening checklists. 
  • Resident health and wellness. Ongoing observation of residents for typical and atypical symptoms of COVID-19 or any other changes.
  • Physical distancing and cohorts. Seasons has adapted dining services and group activities in a way that respects physical distancing while encouraging safe social gatherings. 
  • Enhanced cleaning routines continue, including infection control protocols for increased cleaning of high touch point areas and hand sanitizer in key amenity areas. 
  • Use of masks and PPE. All visitors must wear a mask, covering the nose and mouth, for the entire duration of their visit. In an outbreak situation, or if visiting a resident isolating for exposure or illness masks and PPE are required per our public health’s infection control policy and directives. 

Please note that as the COVID-19 situation evolves, we may need to adjust our policies.  In the case of an outbreak, enhanced protocols will be imposed in collaboration with Public Health (ON) or Communicable Disease Control (AB).  We will continue to advise residents and families of these changes as quickly as possible.  

For our Visitor Policy or more information about protocols at the Seasons Retirement Community nearest you, please call the General Manager for details. 

For additional online resources for COVID-19 you can visit the following sites:

Canada Health
Alberta Health
Alberta Health Services
Public Health Ontario
Retirement Home Regulatory Authority

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