WOW Moments at Seasons

Blog 5 - WOW

Making Meaningful WOW Moments at Seasons

Acts of kindness make the world a much better place. They boost confidence and increase optimism in the lives of those that perform them. Also, thinking about previous good deeds leads to feelings of belonging and selflessness. These actions release serotonin, a chemical that regulates our mood, and oxytocin, which reduces blood pressure.

Seasons Retirement Communities knows that its caring and dedicated team members make a difference through meaningful connections and creating ‘wow moments’ that matter. They support, encourage, and celebrate these efforts because they positively impact its residents, their families and other team members.

In honour of National Do Something Good for Your Neighbour Day on May 16, Seasons asked its team members to share some meaningful actions and activities that radiated a ripple effect of kindness through its retirement homes.

Miranda, a 17-year-old high school student, is a Fun Team member at Seasons Amherstburg whose passion for incorporating music to promote happiness and well-being has led her to Seasons. She showcases “Music with Miranda” once a week, featuring different activities focused on music therapy. Miranda goes the extra mile and engages residents who are less likely to participate. She has a calming persona and exudes the person-centred care approach.

Joanna, one of Seasons Cambridge’s dedicated housekeepers, spreads kindness with her team spirit! Her hair is always coloured differently, which has been a great icebreaker with our residents. In April, Joanna kindly contributed her hair to a local hospice fundraiser. The home collected donations, and at the end of the month, Seniorosity residents and staff from Lisaard House Hospice coloured Joanna’s hair purple and turquoise, their company colours. Her generosity and giving spirit are a great addition to the team and community.

Seasons Camrose laundry team member Dianne always sings and dances with its residents. She spends her lunch playing the piano and encourages residents who have not played in years to try it, and she is always successful. She 100% makes a difference with each resident she crosses paths with daily!

One of our Seasons Olds Encore residents was shopping on their own in town, and they forgot their cane at the store and didn’t feel like they could make it back. Team member Dianne went to that store after her shift, picked up the cane, and brought it back to the home for this resident. They were so pleased by this kind gesture.

Seasons Royal Oak Village Leasing Manager Tammy is devoted to learning as many details as possible about prospective and new residents. By the time they move in, she has already shared so much about them that the entire team feels they know them, allowing for many personalized greetings on move-in day!

Mary-Anne, a Seasons Owen Sound care team member, helps its Busy Fingers Knitting Group by donating her knitted items to sell so the group can raise even more money for charity. She always says they can drop the price if it doesn’t sell quickly!

If you know someone you think would be an excellent fit for Seasons and is looking to make an impact in the life of a senior, encourage them to apply today by visiting our website and viewing all available job positions. Carissa Scarff, Memory Care Manager at Seasons Brantford, says, “Seasons’ culture truly demonstrates the understanding of person-centred care and the importance of relationship building. As a result, the work environment is fun, upbeat, friendly, and enjoyable.”

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